Shipping
We post orders within 2 working days from our London studio. UK delivery is £4 (free over £65), 2–4 working days. International shipping is available to most countries — calculated at checkout.
Returns
You can return anything unopened within 30 days. If something arrives damaged or you have a reaction, write to us — we’ll make it right, no questions asked.
FAQ
Are your products vegan? Most are. The Honey & Beeswax bar is the only exception.
Do you test on animals? Never. We test on ourselves and a small group of friends with sensitive skin.
How long do products last? 12 months unopened, 6 months once opened. We make small batches so nothing sits on a shelf.
Privacy
We only collect what we need to send your order and to email you. We never sell your details. Full policy on request.
Terms
When you place an order, you agree to the shipping, returns and use rules above.
Accessibility
We want this site to work for everyone. If you find something hard to use, please email accessibility@lkwell.com so we can fix it.